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Support

How can we help?

A real person reads every message, usually within 2 business days.

Email: corequestsllc@proton.me for help, feedback, with bug reports and privacy questions.

 

From the app:  Settings → Send feedback. It opens your email with the details filled in, including your phone model and iOS version if you leave that box checked.

Getting started

**Do I need an account?** No. Open the app and go through setup: your name, what your kid calls you, your kids, and the safety check. It takes about a minute. There’s no sign-up or password.

What ages is it for?

Kids 3 to 8. Each game has versions for ages 3, 4–5 and 6–8, and the app shows the right one for each kid.

Can I add more than one kid?

Yes. Go to Settings → Kids. Everyone shares one weekly plan; records, check-ins and videos are kept for each kid.

How do I add my kids sports classes like dance or T-ball?

Go to Settings → Classes. Pick from sports, dance, gym, martial arts, swim, skating and more, or add your own, then choose the day and time. Your plan starts with a gymnastics class on Thursday and a swim lesson on Friday until you change them.

Playing

What does “See it” do? Some games where form matters, like Silent Landing and Monkey Hang, have a short animation of the key positions. Tap "See it" under “How to play”. The written steps stay on the screen and are the full instructions.

How do themes work?

Themes give the same games new names and a new story, like Ninja Week or Pirate Adventure. Change them in Settings → Theme. Your plan doesn’t change. Holiday themes are suggested and free in their season, and you can turn off holidays you don’t celebrate in Settings.

My kids won't play.  What now?

Open Settings → Tips & check-ins → Won’t play? Try this for ideas that work. Skipping a game or a day costs nothing; stop while it’s still fun.

We live above neighbors.  Can we play quietly?

Turn on Settings → Neighbors below us. Jumping games then show a quiet way to play indoors. Outdoor games don’t change.

How do reminders work?

Turn on Settings → Gentle reminders and pick a morning time. You get one quiet heads-up on days with games planned. If none arrive, check that notifications are on for Little Athletes in iPhone Settings → Notifications.

Videos and records

Where are my videos saved?  Only in the app’s private folder on your phone. They don’t go to your photo library or anywhere else.

How do I share a video?

Open the clip in Settings → Video vault and tap Share.  Pick Messages, AirDrop or any other app.

The camera doesn't open

Tiny Movers needs permission to use the camera. Go to iPhone Settings → Tiny Movers and turn on Camera (and Microphone for sound).

Your data

Where is my data stored?  Only on your phone. Little Athletes has no accounts and no servers, so we can’t see your kids’ names, records or videos.
See the privacy policy.

How do I move my data to a new phone?

Your iPhone backup (iCloud or computer) includes the app’s data. Set up the new phone from that backup and everything comes along.

Can my partner use the app on their phone too?

Not yet. Data lives on one phone for now, so pick one phone for the family. Sharing between phones may come later.

How do I delete everything?

Settings → Delete all my data erases everything, including videos. Deleting the app does the same. This can’t be undone.

Can I get a copy of my data?

Yes: Settings → Export my data creates a file you can save or send. Videos stay on your phone; share those one at a time from the Video vault.

Premium and Billing

What's free and what's Premium?

The full weekly plan and its 43 games are free, plus safety tips, the timer, counter and Record Board, Kid Mode and two themes. Premium adds the whole game library with 3 new games every month, the Video Vault, every theme and progress charts.

How do I cancel Premium?

On your iPhone: Settings → your name → Subscriptions → Tiny Movers → Cancel Subscription. Cancel at least 24 hours before the renewal date. Apple handles billing, so we can’t cancel for you.

I bought Premium but it isn't unlocked

In the app, go to Settings → Premium → Restore purchases. Make sure you’re signed in with the same Apple Account you bought it with.

How do I get a refund?

Refunds go through Apple. Visit reportaproblem.apple.com, sign in, and choose the purchase.

Safety

Is this medical advice?

No. Tiny Movers offers play ideas based on a movement plan for young kids. A grown-up supervises every activity. Stop right away for pain, a hard fall, a hit to the head or dizziness, and check with your child’s doctor about any health concerns.

Company

Core Quests LLC
· corequestsllc@proton.me
· Privacy Policy
· Terms of use (Apple’s standard license: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/)

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